Pre-Order Policy

Pre-orders are paid by the customer at the time a pre-order is placed.

Once you order a product on pre-order, you are guaranteed to receive it; we will not pre-sell in quantities above what was allocated to us by distribution.

Once you have purchased a pre-order product, it is guaranteed that the price you paid will be the lowest available price up until release day. However, we may raise our pre-order prices at any time without warning. In the event that we decide to lower a pre-order price, you will be reimbursed the difference if you already purchased at higher rate. This price guarantee does NOT include any site-wide sales that may occur (example: 10% off everything in store). Once a product is released, the price may go up or down based on market conditions.

Products will be shipped as soon as possible on or after release date. Barring any unforeseen circumstances, our goal is to ship out all pre-orders on release day, however we cannot guarantee this. Sometimes factors beyond our control may delay pre-order shipments, but we will always do our best to ship your orders are quickly as possible.

SHIPPED ORDERS: All items ordered together as a single Pre-Order will only be shipped AFTER the last item in the order is available. Take note of the release dates of each product. If you do not want to wait to receive the items that release earlier, then it is recommended to place separate orders based on shared release dates.

DO NOT ORDER currently available products along with your pre-order, unless you are willing to wait until pre-order release date(s) for them to ship.

If you change your mind after ordering OR you would like to pay for individual Shipping Labels for your item(s), you may purchase a separate Shipping Label here: https://kingcard.ca/products/shipping-label

PICKUP ORDERS: None of these warnings apply for Pickup orders. All products will be available for Pickup individually on release day (assuming that there are no delays from Pokemon/Distribution).

Our Pre-Order policy is subject to change at any time. If there is a change to our policy, it will not affect pre-orders that you've already purchased.