Condition Guidelines

Small tears or imperfections in the manufacturer seal, shelf-wear, or MINOR dents/scratches on the box do not classify as a "damaged" product. These sorts of defects are normal and should be expected from time to time when purchasing sealed trading cards. It is especially common that Pokémon Elite Trainer Boxes come from the manufacturer with small tears in the wrapping. If the seal on any product is ripped to the point where the contents could have been opened/removed, then it will not be shipped, but small tears will be ignored. If you are a sealed box collector or investor or otherwise require a perfect seal, then you can email us BEFORE ORDERING at support@kingcard.ca; we will inspect and ensure that we have the item in stock that meets your condition requirements so that you can place your order. We cannot accommodate these special requests if we have already processed or shipped your order.